As the tyre partner for the Motability Scheme, we're proud to help keep customers moving. Whether you need a tyre repair or replacement, our service is part of your lease package with the Scheme.
Our customers are at the forefront of everything we do and our teams here at Kwik-Fit are committed to keeping our customers safe on the road and giving you peace of mind motoring.
What to expect at a Centre
Find your nearest Kwik Fit and book an appointment
There are many Kwik Fit centres across the UK and Northern Ireland and the majority are open seven days a week. While most Kwik Fit branches allow you to drive in without an appointment, we recommend you book in advance to avoid waiting times.
When you book online, you can:
- Pick your suitable time slot
- See all of the centres near you and choose one that suits you
- Know replacement tyres will be in stock, so your trip is not wasted
- Avoid waiting times on the day of your appointment
You can make a booking here or through your Online Motability Account. This will pre-fill your personal details, saving you time.
If none of the options are suitable, you can contact us or call Kwik Fit on 0330 123 1531
If you would prefer to attend your nearest Kwik Fit centre at a time convenient for you without an appointment, you can locate your nearest centre here.
Before you visit
If you live on an island off the coast of the UK or in Northern Ireland, please contact us via our contact form or call the Kwik Fit Tyreline on 0330 123 1531 and we can give you advice on how to get your tyres changed.
If your vehicle is not driveable, please call the RAC Motability Assist on 0800 73 111 73.
- If your car has locking wheel nuts, you'll need to bring the locking wheel nut key that came with your car – this is usually found either in the wheel well in the boot or in the glovebox.
- If you have accessibility needs, phone ahead to check which of your local centres might be the most accessible. Most are step-free, but a few are in older buildings and might not be as accessible.
When you arrive
As soon as you arrive, tell our centre staff that you're on the Scheme. They'll check your car's registration number.
Tell a team member if you have any adaptations fitted to your car, in case they need to drive it.
Kwik Fit repairs are usually done while you wait. Please allow time for staff to inspect your vehicle, gain authorisation and complete the work.
Using Kwik-Fit Mobile tyre fitting service
Kwik Fit offer a mobile service at no extra cost.
The mobile fitting service is by appointment, and we can usually visit you within three working days.
Kwik fit Mobile can come to your home, workplace or somewhere else as long as it's a safe place to change your tyres.
To request a tyre change at your safe location, you can book here or through your Online Motability Account. This will pre-fill your personal details on our booking system, saving you time.
If none of the options are suitable, you can contact us or call Kwik Fit on 0330 123 1531
Our mobile fitters operate between 8.30am and 8.30pm, 7 days per week. Depending on location and public holidays operating hours may be reduced.
If you're out and you cannot continue your journey because of a tyre problem, you should contact RAC Motability Assist on 0800 73 111 73.
About your tyres
Tyres worn or damaged through normal use will be replaced at no extra cost as part of your all-inclusive package.
The following are also covered at no extra cost:
- Puncture repairs
- Wheel balancing
- Vandalised tyres
Tread depth
Legally, tyres need to be replaced when the tread depth falls to 1.6mm on 75% of the contact surface. Kwik Fit will replace tyres on Scheme vehicles when the depth falls to 2.0mm.
We'll always fit an appropriate tyre, but it might not be the same brand you had. This will not affect the safety or performance of your vehicle.
Spare wheel
Some new cars do not come with a spare wheel. If yours does not, make sure you ask your dealer what the alternative is.
If you're not sure what to do, remember your all-inclusive package comes with full breakdown cover from the RAC and free tyre replacement from Kwik Fit. There will always be someone to help if your tyre needs replacing.
Inflation kits
In some vehicles, an emergency inflation kit is included for punctures. Once you've used the canister, contact your dealer to get a replacement.
If you're not comfortable using the canister, you can contact the RAC or Kwik Fit and they'll do this for you.
Snow tyres
If you live in a remote area or somewhere that regularly has extreme weather you could have snow tyres, chains or socks fitted to your Scheme car. Snow tyres are not covered under the scheme agreement. You'll need to pay for this, and you must talk to the Motability Scheme on 0300 456 4566 before arranging this.
Take care when you're driving and make sure you think about whether your return journey will be safe too.
Outside of the UK
If you need to replace your tyres while you’re abroad:
- You will have to pay for tyres
- Keep the receipt if you have to repair or replace tyres and contact Kwik Fit when you come back – we will reimburse you the amount, but we will not cover callout charges.
- Contact us or call the Kwik Fit Tyreline on 0330 123 1531 for advice.
Chat with a member of the team
Need some assistance? Our team is ready and eager to help!
Click on the ‘Chat with Kwik Fit’ button in the bottom right corner to have your questions answered and make your experience even better.
Our team are here for you Monday to Friday between 08:00 and 18:00!